Thank you for shopping with Blu Luxe! We strive to provide you with the best service and a seamless shopping experience. Below are the details of our policies 

 Shipping Policy

Processing Time

All orders are processed within 3-4 business days. Please note that processing times may vary during peak seasons or promotional events.

 

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. Enjoy FREE shipping on orders over $150!

 

 International Shipping

We currently offer international shipping to select countries. Additional customs fees or taxes may apply, which are the responsibility of the customer.

 

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.

 

No Returns Policy

Due to the nature of our products, all sales are final. We are unable to accept returns or exchanges. Please ensure that you review your order carefully before completing your purchase.

 

Delivery Issues

If you experience any issues with your delivery, such as a late shipment or missing package, please contact our customer service team within 14 days of the order's estimated delivery date for assistance.

 

Contact Us

For any questions regarding our shipping policy or to address any concerns, please reach out to our customer service team at info@bluluxe.co

 

This Privacy Policy describes how BLU LUXE (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hausestheticsupply.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Mobile Terms of Service

Blu Luxe

Last updated: Jan. 4, 2025

The Blu Luxe mobile message service (the "Service") is operated by Blu Luxe (“Blu Luxe”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Blu Luxe’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Blu Luxe through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Blu Luxe. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18664274578 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Blu Luxe mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18664274578 or email info@bluluxe.co.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.